Monthly Archives: August 2012

  • world_map
    Debut – how did it go and what to do next? Debut – how did it go and what to do next?

    Debut – how did it go and what to do next?

Debut – how did it go and what to do next?

Kreditech debuted in the Polish market in early August 2012. It is the time to reveal the secret whom hundreds of our customers trusted to. Certainly everyone is wondering who we are, what is our experience in financial sector, whom personal data is transmitted to. Unfailingly you are also curious who are our first customers.

The first 4 weeks of activity on the Polish market are behind us. The scale of interest in our services, even for us was a big surprise. Undoubtedly, it was the intense period for each Kreditech’s employee in order to meet the expectations of our customers. Loan applications which we received came across from all over Poland. Applicants came from different educational backgrounds, professions and age groups. We got a lot of email and phone inquiries who we are, what marks us out from the competition and what is the process of granting loans.

We would like to disclose a bit of the secret and reveal who is under the name Kreditech.

We are a team of young, dynamic people of Polish, German and British origins. All of us aqcuired extensive professional experience in finance, services, marketing, IT, across various business types of family-owned companies,  small /medium enterprises as well as the corporates and conglomerates. 90% of our staff has experience in international environment, both educational and profesional in countries around the world, starting from the west in USA, via UK, France, Poland, Switzerland, the Republic of South Africa, in China and South Korea ending.

Our mission is to provide consumers with fast, fair and responsible loans basing on the latest scoring technology. By our daily, diligent work we aim to achieve our vision – to provide our services to 5 […]

By |August 31st, 2012|blog|0 Comments

What is Big Data scoring / innovative fintech?

What is Big Data scoring / innovative fintech?

Traditional credit scoring used in banks and provided by credit bureaus as such is based on five scoring factors including past credit applications, on time payments, types of credit used, length of credit history and capacity used. This method is being used for many years now with little or none innovation. Kreditech, an innovative fintech scoring company, founded in Hamburg (Germany) is providing a newly developed big data scoring service.
The credit decisions are derived in seconds using a completely automatized and self-developed process with a self-learning algorithm. For each credit decision, the system collects data from a broad range of external data sources ranging from social networks, e-commerce data, economic databases, micro geographical statistics and other sources. Kreditech’s innovative big data scoring uses 8,000 data points in real-time to asses a customer’s creditworthiness, which other fintech companies are not able to do!
As one of the leading innovative fintech scoring companies using big data scoring, Kreditech provides scoring-as-a-service as one-stop-shop for online credit decisions. The service is provided to banks, debt collectors, e-commerce stores, leasing and other financial companies. The customer can choose from various modules such as Credit Scoring, Fraud Detection, KYC Identification, Payouts, Workflow and CRM or can combine them together. All the modules are easy to implement and integrate into the customer’s system and/or website. The customer does not have to sign long term contracts and can book the modules on demand.

By |August 30th, 2012|blog|0 Comments
  • CC
    Let the cloud support your customers – Customer Care 3.0 Let the cloud support your customers – Customer Care 3.0

    Let the cloud support your customers – Customer Care 3.0

Let the cloud support your customers – Customer Care 3.0

Internet start-ups make extended use of cloud computing, including SaaS solutions. Services like
Google Drive and Amazon EC3 help young internet companies save on setup fees, while most
importantly being scalable solutions, allowing them space to grow.

If your business model implies a big stack of customer requests you need to know about CRM, VoIP phone Systems, live chat services and ticket management / help Desk. When composed properly, these tools enable even small teams to offer high quality customer support (CS) to a large customer base with the possibility to scale up virtually without boundaries. At Kreditech we chose to do so from the start.

A professional CS is data driven: KPIs like response times, average time until tickets are resolved, average call duration, and percentage of calls answered should be tracked to increase operational efficiency. The CS tools produce easy to grasp reports in numbers and diagrams, making your CS division transparent. Below you can find an example of a statistic from the Live Chat Tool snapengage.

Besides quantitative measures qualitative aspects have to be taken into account if you want to deliver a premium service. For quality assurance your CS agents require coaching sessions from time to time. A coaching session requires call monitoring for at least 30 minutes, together with an agent. Afterwards the calls get discussed to help the agent improve his communication skills. Additionally you can use sample mystery calls to review the performance. If you want to show your customers ratings and reviews publicly, trustedshops is a simple solution. In the picture you can see a snapshot taken from our Polish website, which for better understanding is translated into English.

Payday loan & Payday lenders in Ukraine

Payday loan & Payday lenders in Ukraine

Countries like Poland, Spain and the Czech Republic are already entered by the Kreditech-Ship. One of the next interesting countries to enter is Ukraine. We are working on a universal and unique scoring-model for credit-decision, for which we gain data from our payday lender activities, which are issuing short term payday loans in several European countries. The Kreditech algorithm makes credit-bureaus obsolete. It doesn’t need the additional information the other payday lenders need to do their scoring. Our algorithm takes advantage of every payday loan we issue. No comparable or payday lender technology is available in the whole world, which is able to score in such a short time, more flexible and more precise, than we can do it. Based on our country-researches, Ukraine is one of the most interesting countries for getting data and issuing payday loans. We are very excited about entering and “conquering” each country, which seems to be interesting for us and to our data-base. Kreditech grows fast and our scoring model learns and grows with us. The entering of Ukraine enables us to extend our global reach a lot and also our database used for our self-developed scoring algorithm. The maket-size according to payday lenders in Ukraine gives us the great opportunity to easily gain the market-leadership in this big and very interesting country. Growing at such a high speed as we do in so many countries gives us the opportunity to learn from mistakes and develop faster, safer and more reliable processes to enter new markets, like Ukraine and offer payday loans much faster and better than any other payday lender in a given country.

By |August 14th, 2012|blog|1 Comment
  • Kreditech is going international
    Microfinance bank & micro loans / credits Microfinance bank & micro loans / credits

    Microfinance bank & micro loans / credits

Microfinance bank & micro loans / credits

Microfinance bank & micro loans / credits

We at Kreditech provide micro loans and micro credits through our subsidiaries Kredito24 and Zaimo. Our subsidiaries in Poland, Spain, Czech Republic and Russia operate like a microfinance bank offering short term micro loans / credits.
Customers can apply for micro loans / credits trough one of our subsidiaries. There is no unnecessary paperwork to do, documents to fax or annoying hold music, since we provide our services 100% online. Using our sliders to decide exactly how much money the customer wants to borrow and for how long they want to take the micro loans / credits.
We are always transparent about the full cost of repayment and once our customers have chosen how much they want to lend, they just click to apply. We’ll then ask for some personal details and banking information and run our fully automatized scoring technology to check their credit worthiness like any other microfinance bank would do.
We usually provide our decision in a few seconds and if the application is approved, we send the cash to the bank account within 15 minutes. That makes us the fastest 24/7 microfinance bank/lender in each of the countries we operate in. Our customers are always free to make an early repayment of micro loans / credits with no hidden fees. There are no catches or hidden extra costs. We operate as a responsible microfinance bank and provide micro loans / credits only to people we are sure can pay back and won’t fall into a debt trap.

By |August 3rd, 2012|blog|0 Comments

Payday loan & Payday lenders in Mexico

Payday loan & Payday lenders in Mexico

The way to build a unique and universal scoring algorithm for credit decision, is gaining information by issuing loans as payday lender. Kreditech operates in countries like Spain, Poland and the Czech Republic. The scoring model works well, since Kreditech don’t need credit-bureaus and other similar institutions for making its decisions (like other payday lenders use to do). The Kreditech-technology is self-learning and takes advatage of each issued payday loan. There is no comparable company or payday lender, which scores users more flexible, faster and better, than Kreditech is able to do it. Mexico is a very interesting country for issuing payday loans and gaining data. It’s very exciting to enter new markets, which are interesting from the legal perspective and in terms of market-structure. Kreditech grows fast and Kreditech-technology model grows even faster. By entering Mexico in the near future Kreditech extends its global reach and also its Big Data used for our self-developed scoring algorithm is extending strongly. The landscape of payday lenders in Mexico gives Kreditech the opportunity to enter the market fast and gain the market-leadership easily. Expanding with high speed as Kreditech is doing in so many countries gives this company the opportunity to learn from mistakes and develop faster, more efficient and more reliable processes to enter and gather new markets, like Mexico and issue payday loans even faster and safer than any other payday lending company is able to do.

By |August 2nd, 2012|blog|0 Comments

When it comes to German startups, Hamburg is the new Berlin!

When it comes to German startups, Hamburg is the new Berlin!

The Kreditech SSL Holding GmbH is part of Hamburg’s vibrant, creative, and cooperative international start-up community. German startups and Ex-Startups like Bigpoint, Xing and ElitePartner have their offices next to ours. Our beloved Hamburg is a beautiful city with nice opportunities to go out and meet young people from all over the world. In our company you will find young people from over 12 countries, speaking at least this many languages! The infrastructure of Hamburg is one of the best in the world, that’s why so many German startups are choosing Hamburg to start their business. People with different backgrounds come together to present ideas, listen to new thoughts, work their asses off and develop their prototypes! You don’t need to be German, to join our team. Hamburg and Kreditech are very open minded and liberal, so don’t be afraid to join our international Team next to the so called “Elbe”, the “Alster”, the “Hafen City” and the “Hamburger Dom”. Our company isn’t producing fancy hipster stuff, like for example apps, nobody wants to use. Our startup is working on the “next big thing” in financial technology! You won’t find a German startup which is providing you so many opportunities according to career, variation in tasks and fun! Also you won’t find a city to work, which is providing you such a gorgeous urban landscape. Hamburg is the new and great German startup Mekka – sorry Berlin.. but your time is over!

By |August 2nd, 2012|blog|0 Comments

Kreditech, a German technology startup

Kreditech, a German technology startup

Kreditech is a software development and information technology company which develops and uses a big data scoring algorithm. This algorithm is generated out of 8000 data-points which are used to score the credit-worthiness of small-loan borrowers in several countries in Europe, like Poland, Spain or the Czech Republic. The head-quarter of our financial technology startup lies in the German city Hamburg. We are working in a big villa next to the German river called “Alster”, where you can use one of our several boats to check how beautiful and special the second biggest German city is. Kreditech was founded by Sebastian Diemer and Alexander Graubner-Müller in January 2012. As Kreditech is a German technology startup, you can expect the one of the best technology startups in the world. The great thing about our startup is the well balanced Startup-fun, German discipline and precision. The international press is calling us, the “next big thing” after various successful startups from Germany. If you are searching for a great international technology startup to invest or work for, you don’t have to move to Silicon Valley! Invest or join our young and smart team in the middle of Europe. Take advantage of such a high density of smart and clever people from all over the world, either you are an investor, searching for the next Instagram or Groupon or you are a smart person, who wants to build something big and learn how incorporation works. See you!

By |August 1st, 2012|blog|0 Comments